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Shipments to mainland Spain and Andorra are made in 48/72 hours at a cost of €3.90. and shipments to the Balearic Islands, Ceuta and Melilla have a cost of €5. If your order is the same or  Over €50 shipping is free.

Orders are prepared from Monday to Friday and will begin counting from the next business day the order has been placed. 

The delivery date may vary depending on several factors: product availability, shipping area, specific circumstances of each order, holidays or incidents of the delivery company. In the event of a delay in delivery, we will contact you to inform you of everything. 


All orders are prepared with love and care so that you receive your package in the best conditions. In this last phase, we put the piece in a velvet bag that we include in the brand's official packaging. For greater security during the process, we use reinforced shipping boxes to protect the contents. 


Once you receive your package, you have 24 hours to contact the brand in case the product is defective. This will be done by sending a message to the brand's email, indicating in the subject name and surname, shipment number and the incident along with detailed and good quality images.

The brand studies and evaluates the incident to provide solutions as soon as possible since our objective is customer satisfaction. 

If the incident is accepted, the company will contact you so that the package is ready when the CORREOS courier comes to pick it up.  In this case, the company assumes the shipping costs. 

Once the order is received and the product is verified to be in the condition that appears in the photograph, the customer will proceed to refund it using the same payment method and will be notified by email.

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653 40 80 34

C/ Méndez Núñez 

Almansa, Albacete


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